FAQ

  1. What is nourishing shampoo? Nourishing shampoo is one of the health and beauty care therapies. It’s a term describing activities that promote both mental and physical relaxation. Through scalp massage using natural ingredients and gentle massage techniques, focusing on the head, shoulders, neck, and using both hands.
  2. How do I choose the right nourishing shampoo? We offer various types of nourishing shampoo to suit different needs of customers. Discuss with our customer care specialist to get advice on the product that fits your hair condition, scalp, and overall health.
  3. How can I schedule an appointment for a nourishing shampoo service? To schedule an appointment, you can call or visit our spa directly. We also accept bookings through our website or mobile app.
  4. How long does a nourishing shampoo service take? The duration of a nourishing shampoo service usually ranges from 40 to 120 minutes, depending on the type of service and specific care methods you choose.
  5. What should I prepare before getting a nourishing shampoo service? There’s no special preparation needed. However, if you’d like, you can bring along some information about your hair and scalp condition, specific points or areas of fatigue (head, neck, shoulders, arms) for our customer care specialist to provide better advice.
  6. Is the nourishing shampoo service suitable for all hair types? Yes, our nourishing shampoo service is designed to suit all hair types, from oily to dry and damaged hair. Our specialists will advise and use the most suitable products for your hair and scalp condition.
  7. What are the benefits of nourishing shampoo for hair and scalp health?
  • Improves blood circulation
  • Clears blood vessels
  • Improves scalp conditions, reduces headaches, and insomnia symptoms.
  • Relieves neck and shoulder pain Especially, herbal hair care products, combined with gentle scalp massages, also stimulate hair growth, promoting strong and healthy hair.
  1. Can I combine the nourishing shampoo service with other treatments? Of course! You can combine the nourishing shampoo service with various other treatments such as haircuts, coloring, perms, and many more for a comprehensive beauty and relaxation experience.
  2. Is the nourishing shampoo service suitable for both men and women? Yes, our nourishing shampoo service is suitable for both men and women. We have products and techniques suitable for all hair types and scalp conditions to ensure the best experience for every customer.
  3. Can I enjoy the nourishing shampoo service with additional therapies like essential oils, microwaves, etc.? Certainly! We offer a variety of nourishing shampoo options, including the use of natural essential oils to provide nutrients to your hair and scalp. If you want to experience more relaxation and beauty, we also offer combined services, such as using microwaves to enhance the absorption of essential oils into the scalp.
  4. Is the nourishing shampoo service suitable for people with sensitive scalps? Absolutely! We understand that some customers have sensitive scalps, and we always use gentle products, extracts from natural herbs, which do not cause irritation to ensure that your nourishing shampoo experience is comfortable and non-irritating.
  5. How do I know if nourishing shampoo is suitable for my hair and scalp condition? Before starting the service, our customer care specialists will discuss with you about the current condition of your hair and scalp. Based on that information, they will advise you on the most suitable service and products to meet your needs.
  6. Can I purchase nourishing shampoo products at your store? We offer high-quality hair care products made from natural herbs, specifically for the spa, and you can purchase them at our store after completing the service. We will also suggest the most suitable products for your specific needs so you can continue hair and scalp care at home.
  7. Does the spa only accept cash payments or are there other payment methods? Currently, we only accept cash payments. However, we will expand payment methods by card as soon as possible to better serve our customers’ needs.
  8. Does the spa accept bookings in advance and walk-ins? Yes, we only accept advance bookings. This helps us ensure that each customer receives the best care and avoids overloading situations.
  9. Can I make an advance booking for a group of people? Certainly! We welcome advance bookings for groups. Please contact our customer care specialist for more details so we can arrange a suitable schedule for your group.
  10. What is the spa’s cancellation policy? We value our customers’ time and aim to provide the best service possible. In case you need to cancel or reschedule your appointment, we encourage you to notify us at least 24 hours in advance so we can rearrange our schedule. This helps us provide the best service to all our customers.
  11. Does the spa have a policy regarding accompanying children? To ensure a relaxing and safe environment for all customers, we encourage only bringing children when necessary. In such cases, please contact our customer care specialist for further details.
  12. Does the spa have a service review policy? We always welcome and appreciate feedback from customers about their experience at the spa. If you have any comments or suggestions to improve our service, please contact our customer care specialist or fill out the feedback form we provide. The spa will be very grateful and offer you a small gift for your sincere feedback.
  13. Does the spa have a membership program or offer promotions for regular customers? We have a membership program and promotion for regular customers. By becoming a member, you can receive special offers, discounts, and gifts from our spa. Additionally, we also inform about promotions through email or SMS messages.

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An Nam Spa

  • Adress: Karl-Lade-Str. 42, 10369 Berlin – Germany
  • Branch Office: P.201, Dong Xuan Center, 128-149 Berlin-Germany
  • Hotline: +49 155 6633 2602
  • Email: annamspa.berlin@gmail.com

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